FAQ

Frequently Asked Questions

• How do I place an order?

  • Please fill out the google form on the "Order Request" Tab

• How much do you charge per dozen?​

  • Decorated Cut outs start at $36

• Do you have a minimum order?​

  • I require a 1 dz minimum (12) per flavor

• How much notice do you need​ to fill my order?

  • 2 weeks notice is ideal. Anything less than 1 week will be charged a 25% rush fee​. If I have availability I will try to fit you, but no guarantees

• How many designs and colors can I choose for my order?

  • 2 dz or less, the pricing includes 4 designs and 3 colors

  • 3 dz or more, the pricing includes 5 designs and 5 colors

  • Extra Charge for:

    • Intricate detail

    • Licensed Character faces

    • Additional designs, shapes, and/or colors

    • Metallics- Gold, Silver, Rose Gold

    • Fancy Sprinkles

• Do you require a deposit?

  • For 2 dz or less, payment arrangements will be made the week before

  • For 3 dz or more, a 50% deposit is required to hold the spot

• What forms of payment do you accept?

  • PayPal, Venmo or Cash

  • I have a credit card reader for in person payment as well

  • Method of payment must be selected when placing the order

• How do you package your cookies?

  • For maximum amount of freshness, they are individually heat sealed

    • They can be boxed unwrapped and separated by parchment if you prefer, but this will not change the price

  • Additional charge of $5/dz to be wrapped with themed ribbon/tulle

• Can you ship your cookies?

  • No, Texas Cottage law prevents me from shipping baked goods.

• How do I get my cookies?

  • You will pick up from me at my house, I don’t offer delivery at this time

  • Monday-Friday pickups are after 6:30 pm; Saturday- 8am-1pm; Sunday 1pm-5pm